Terms and Conditions Effective Date: 10.10.2024

Welcome to BE by Brunna & Bruno. These Terms and Conditions outline the rules and regulations for your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these Terms.

1. Definitions

- Website refers to the BE by Brunna & Bruno website located at ( www.be-flows.com). - "Sessions" refers to all services offered by BE by Brunna & Bruno, including but not limited to breathwork and movement classes, both online and in- person.

2. Acceptance of Terms

By using our website and services, you confirm that you accept these Terms and Conditions in full. If you disagree with any part of these Terms, you must not use our website or services.

3. Changes to Terms

BE by Brunna & Bruno reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. You are encouraged to review these Terms periodically for updates.

4. Registration and Account

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration

process and to update such information to keep it accurate, current, and complete.

5. Payment

For certain Services, payment details may be required. All payment transactions will be processed securely through our payment processor, SquareSpace or Mindbody for external events. By providing your payment information, you agree to the terms of the third-party payment processor.

6. Cancellation and Refund Policy Effective Date: October, 10th 2024

Your purchase of a product, service, or ticket to an event from BE by Brunna & Bruno may or may not provide for a refund. Please review the following terms regarding cancellations and refunds:

1. General Policy

All sales are final unless otherwise specified. Refund eligibility depends on the specific product, service, or event.

2. Events

For tickets to events, the following terms apply:

- **Cancellation Notice:** You may cancel your registration up to 48 hours before the event for a full refund. Cancellations made after this period are non-refundable.

- **Refund Process:** Refund requests must be submitted via email to info@be-flows.com. Once approved, refunds will be processed within 5 business days.

3. Products and Services

- Physical Products: If you receive a damaged or defective product, please contact us within (14 days period) of receiving the item for a possible exchange or refund.

- Services:For services purchased, please refer to the specific terms outlined at the time of purchase. Typically, services are non-refundable once rendered.

4. Exceptions

Certain products, services, or tickets may have specific cancellation and refund policies. These will be clearly stated at the time of purchase.

5. Contact Information

For any questions regarding our Cancellation and Refund Policy, please contact us at:

- Email: info@be-flows.com - Address:BE, 8049 Zürich

7. User Responsibilities

You agree to use our website and Services only for lawful purposes. You must not use our website in a way that violates any applicable law or regulation.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of BE by Brunna & Bruno or our content

suppliers and is protected by copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, BE by Brunna & Bruno shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or Services.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [insert relevant jurisdiction].

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

- Email: info@be-flows.com
- Address: BE, 8049 Zürich, Switzerland